ZimSystem features
Find the features you need. Open a group to read about the individual tools.
We help with setup. Features depend on enabled modules, permissions, equipment and provider agreements. Integrations and services may cost extra.
POS and payments
Counter sales, telephone orders, tables, payments, deposit and receipts.
POS
Create orders, choose product options and take counter payments with support for different VAT rates. Find earlier orders in the order history to reprint, edit or refund them.
Telephone orders
Find the customer, reuse their details and enter the order with a collection or delivery time. With Maxtel telephony, the caller’s details appear when the phone rings.
Tables and open orders
Arrange tables, manage reservations and split or merge table drafts during service.
Discounts
Apply discount codes, quick discounts and manual order discounts. Sell discount codes with a fixed or chosen value in the webshop and at the counter, and the buyer receives the code by email.
Payment methods
Accept cash, card payments through supported terminals, MobilePay payment requests and split payments. Business customers can pay by invoice, and cash amounts can be rounded to the nearest 50 øre.
Deposit
Mark bottles, cans and other products as deposit products. Deposit is never discounted, and staff can take back deposit and refund it in a few steps.
Receipts and kitchen tickets
Print receipts, receipt copies, kitchen tickets, delivery notes and packing lists through configured printers or the browser. After a sale, staff are asked whether the customer wants a receipt.
Webshop and ordering
Products, ordering, reservations and customer accounts.
Product catalogue
Show products with images, categories and options in a webshop for phones, tablets and computers.
Product options
Let customers choose variants, extras and combinations for their order.
Collection and delivery
Offer available dates and times with delivery areas, fees and ordering limits that you set.
Customer accounts
Keep contact details, delivery addresses, language preferences and order history in customer profiles.
Table reservations
Let guests book an available time, receive confirmation and change or cancel within your booking rules.
Delivery tracking
Show customers delivery progress, expected arrival and a map when tracking is enabled.
Customer feedback
Collect customer ratings after delivery and use them to follow up on the experience.
Return requests
Let customers request returns from their order link and follow the requests in a shared returns list.
Orders and delivery
Preparation, capacity, drivers and order updates.
Order overview
Follow incoming orders, payments and preparation in staff views with configurable windows and columns. Change an order’s status with one tap, or let orders complete automatically.
Changes and refunds
Review order contents, history and payments and handle changes, cancellations or refunds step by step according to your permissions. Colleagues cannot overwrite each other’s changes to the same order.
Capacity and ordering times
Adjust ordering times, product availability and daily time slots to match your team’s capacity. Plan closing days and choose which products can still be ordered.
Delivery dispatch
Assign orders to delivery cars, queue them by delivery time and follow today’s deliveries on a live map. See when each car is back and send messages to drivers.
Driver tools
Give drivers navigation, delivery instructions and live tracking, with controls to pause and resume routes and mark orders as delivered.
Order updates
Send automatic order confirmations and updates by email, plus configured SMS messages and staff notifications.
Products and stock
Product details, purchasing, stock movements and stocktakes.
Product details
Set images, categories, prices, VAT, compositions and availability by outlet or schedule. Create products with guided steps and edit several products at once.
Stock and individual units
Track quantities, locations and individually registered units with barcode scanning and labels.
Purchasing and goods receipt
Create supplier purchase orders and register goods when they arrive.
Locations and transfers
Organise stock locations and record transfers between them.
Stocktakes
Record opening stock and carry out stocktakes to reconcile recorded quantities with the shelves.
Returns and service
Manage return and service cases with unit history, staff assignments and manufacturer details.
Customers and invoices
Customer details, quotes, invoices and credit notes.
Customer details
Find customer contact details, addresses and order history, and see the emails each customer has received, with the reason when an email could not be delivered.
Business customers and suppliers
Manage business contacts, customer and supplier roles, billing details and operating sites.
Quotes and acceptance
Send quotes with version history, follow customer responses and create orders from accepted quotes.
Invoices and credit notes
Manage invoices, credit notes, outstanding balances and payments. Invoice an unpaid order to a business customer from the POS, and the credit note is emailed when an invoiced order is refunded.
Digital orders
Record the recipient’s email for digital orders and explain when product combinations require separate orders.
Staff and planning
Staff access, time clock, rotas, training, projects and food safety records.
Employees
Manage employees, invitations and access to their work.
Rotas and attendance
Plan shifts, review attendance history and adjust attendance rules.
Time clock
Staff check in and out with a PIN on the outlet’s time clock. Limit check in to set hours or the workplace, approve deviations and follow each employee’s work time balance.
Calendar
Share events, reservations, closing days and planned work in colour coded calendars for the company, outlets and staff.
Project planning
Organise tasks, milestones, dependencies and responsibilities with schedules and workload views.
Project files and reviews
Invite participants, share files and deliverables and collect reviews before completing a project.
Food safety records
Build a food safety programme with risk assessments, scheduled tasks, daily records and report history.
Training
Guided tours teach staff the POS, the order overview and order handling on the real pages in a safe practice mode. Add your own training documents for each role.
Reports and access
Statistics, registers, sales registration, payment safeguards and access.
Statistics
Explore charts and underlying figures by company, outlet and period, and group product sales by product family.
AI assistant
Ask the assistant about your figures, open existing statistics and get supported change suggestions with previews and access controls.
Opening and closing registers
Open and close registers, count cash on screen, record cash taken to the bank with a receipt and review cash movements for each register.
Sales journal and SAF-T
Access sales journals, X/Z reports and SAF-T exports for the whole company in configured Danish sales registration workflows.
Payment safeguards
Staff views alert your team when a card payment is interrupted or a paid order is missing from the sales registration, and guide them to complete the sale or refund the customer.
Permissions
Control which pages and actions staff can use within their companies and outlets. Users can protect their sign in with a code from an authenticator app.
Personal menu
Each user can arrange the menu by dragging items and add shortcut buttons to the pages they use most.
Multiple outlets
Manage outlets with their own products, opening hours, equipment and settings under one company.
Data ownership and export
Your company owns its customer data and all other data it stores in ZimSystem. You can request an export and take your data with you when changing systems. There is no exit fee.
Integrations and equipment
Payment services, Wolt, delivery portals, e-conomic, webshop content and equipment.
Online cards and MobilePay
Offer online payment through supported Frisbii and Vipps MobilePay integrations when activated for your outlet.
Integration with e-conomic
Configure accounts, VAT and journals and automate preparation of entries and reconciliation data in configured workflows. Your accountant reviews and completes final bookkeeping in e-conomic.
Integration with Wolt
Connect your Wolt venue so Wolt orders arrive in the order overview, where staff accept them or they are accepted automatically. Accepted orders print in the kitchen and are registered as sales, and your existing Wolt menu can be linked to your products.
Other delivery portals
Register orders from Just Eat, Foodora and other delivery portals in the order overview, so they are included in your sales registration and reports.
Content and appearance
Edit webshop pages, layout and theme to suit your business.
Consent and newsletters
Send email and SMS newsletters with customer consent and manage preferences for each channel. Webshop visitors can choose optional statistics and marketing cookies, and you can connect Google Tag Manager and Meta Pixel to measure webshop sales.
Terminals and printers
Connect supported payment terminals, receipt printers and cash drawers. Link each register to its computer and let the installer set up the printer and test the cash drawer.